We'd love to hear from you.
Questions about an order, curious about ingredients, or just want to talk magic? Send us a raven and we’ll reply within 1–2 business days.
Get in touch
We’re a small studio and we read every message ourselves. Don’t be a stranger.
Location
Alberta, Canada
Shipping Canada-wide
Studio Hours
Monday – Friday
9 am – 5 pm MST
Saturday
10 am – 3 pm MST
Sunday
Brewing potions 🧪
✦ Write to us
Send a message
Fill in the cauldron below and we’ll get back to you swiftly.
Fill in the cauldron below and we’ll get back to you swiftly.
✦ Ask the Alchemist
Frequently asked incantations.
Where do you ship, and how long does it take?
We ship Canada-wide. Most orders are hand-finished and dispatched within 1–2 business days, arriving in 3–7 days depending on your location. We include a little extra surprise in every parcel.
Are your ingredients natural and safe?
Yes. We use USDA-certified botanical extracts, premium soy/beeswax, and thoughtfully sourced materials. Every batch is made in small quantities with full transparency. If you have a specific allergy or sensitivity, send us a raven before ordering.
How does the free gummy bears offer work?
Add any 2 products to your cart and a pouch of 15 Alchemical Gummy Bears is automatically included at checkout — no code needed, no hoops to jump through. Just a little gift from us to you.
Can I return or exchange a product?
Absolutely. We want you to love everything from the vault. See our Return Policy for full details, or send us a raven (a.k.a. an email) and we’ll happily help sort it out. We handle each case personally.
Do you offer wholesale or custom orders?
We do consider wholesale and custom gifting requests for special occasions. Reach out via the form above with details about what you have in mind and we’ll let you know what’s possible. We love collaborations made with intention.
My order arrived damaged — what do I do?
We’re so sorry to hear that. Please send us a photo of the damage and your order number via email or the form above. We’ll make it right within 48 hours, no questions asked.
🖐️
Handcrafted
Made in small batches with magical intention.
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Ethically Sourced
Thoughtfully chosen ingredients and materials.
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Rare & Unique
Limited-edition finds you will not see elsewhere.
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Magical Gifting
Beautiful packaging for every special occasion.